Lumen
Financial Diagnostics & Operational Intelligence
An operational intelligence system that turns financial and sales signals into practical daily decisions for a service business.
O Lumen é uma plataforma de gestão financeira e inteligência operacional operada diretamente pelos próprios donos e gestores de empresa. O sistema resolve a operação do dia a dia: cadastra clientes, registra vendas discriminadas por item, concilia extratos bancários/faturas, controla o livro do sócio na Caixinha e calcula a DRE Gerencial de 15 linhas de forma 100% determinística. Em uso real no cliente, o sistema identificou gargalos operacionais e orientou o redirecionamento de investimentos em aquisição (como Google Ads) para serviços de maior margem, gerando um aumento real de +12% na receita média mensal e reduzindo em mais de 90% o tempo com planilhas.
At a glance
The problem
A service operation had financial, sales, and delivery signals in separate places. Managers could see the symptoms, but not always the operational cause in time to act.
The project focused on making the daily operating picture legible without creating a new reporting burden.
Impact
The system connects signals into a practical diagnosis and a clearer next step.
It supports decisions in the rhythm of the operation, not in a delayed monthly report.
The approach uncovered a 12% growth opportunity by relating financial performance to the work that created it.
Useful intelligence is not another report. It is the next decision made clearer.
Architecture
Lumen combines operating inputs, structured diagnostic logic, and a simple interface for the people making the decisions.